Help Center
How can we help?
Everything you need to set up your store, take orders, and get the most out of SellFlow. Still stuck? Email us and a real person will help.
Getting started
- Download the SellFlow app and create your account.
- Claim your username — it becomes your storefront link (sellflow.bio/yourname).
- Add your first product with photos, price, and variants.
- Share your link in bio on Instagram, TikTok, or WhatsApp.
For sellers
- Manage products, digital downloads, services, and appointments from the app.
- Track orders, leads, and analytics in real time.
- Send order updates to buyers via WhatsApp with one tap.
- Set your currency, taxes (VAT/GST), and payment methods.
For buyers
- Browse a seller storefront and add items to your cart.
- Check out or book in seconds — no account required.
- Get order updates and support directly from the seller on WhatsApp.
- For refunds or changes, contact the seller you purchased from.
Plans & billing
- SellFlow is free, with 0% taken from your sales and no card required. Connecting your own domain is the one feature not available yet.
- The mobile app has no in-app purchases and no ads.
- Bought a plan before SellFlow went free? Cancel from your billing receipt, or it is cancelled when you delete your account.
- See the Refund & Cancellation Policy for details.
Read the FAQ
Quick answers to common questions.
Guides & tutorials
Deep dives on selling with SellFlow.
Contact support
Still need help? Pick a topic on the contact page or email support@sellflow.bio.